January 2002 - Present

REP Business Ministry
Transformation Agent, Training Director

Kim was part of the founding team of REP (formerly equip) that helped launch the marketplace ministry efforts into three nations. REP, www.repurposing.biz currently offers business ministry training for believers in business to re-purpose their business for the Kingdom, and then leads short term business missions trips into Africa, India and Indonesia. For over ten years, Kim has partnered with the founders, Brett and Lyn Johnson, to teach and lead global teams, train trainers, and coach and disciple alumni from the REP community.

• Helped create world class training materials that guide trainees through the proprietary Repurposing Business curriculum. Helped create Train-the-Trainer handbook for future trainees.

• Currently leads and delivers key training content to trainees twice per year. Coaches potential trainers through the training process.

• Speaks locally and internationally on faith-stretching topics such as Business as Ministry, the Biblical Foundation for Faith at Work, Kingdom Marriage, Personal Healing, Radical Giving, and Royal Sons and Daughters, among others.

 

December, 2000 to December, 2001
Director, Learning and HR Communications

Hired by Intuit to create the first global learning department and to design the leadership development landscape for the company. Responsibilities included analyzing current operations inside and at best practice companies, designing staffing organization in a newly matrixed climate, and then creating the portfolio of classes and learning opportunities to inspire managers to help the company grow revenue 15 percent annually.

• Created and managed a matrixed organization of over thirty people across twelve locations and 10 business units and divisions; managed budget of $1.3 million.

• Created Learning Business Plan with far-reaching vision as well as quarterly and yearly deliverables

• Conducted needs assessments, benchmarks, and research both internally and externally

• Initiated monthly "CompStat" reviews and dashboard metrics to monitor learning performance

• Created and managed communications on all key HR initiatives that affected company performance

• Oversaw/Managed:

• Delivery of over 300 classes at all locations by both external and internal trainers

• Annual Great Place to Work Survey, analysis, company-wide results communication, and resulting action plans; also oversaw communication with Fortune Magazine for Top 100 Places to Work entry

• Creation of new courses or learning mechanisms (online and classroom) to meet shifting business direction and needs

• Co-architecture of the HR Intranet

• Complete redesign of Global New Hire Orientation

• Performance Management system revamp and training

 

November, 1999 to September, 2000

Vice President of Content and Community

Senior Director of Community

Recruited to ThirdAge Media to architect, design and build a next generation web community for ThirdAge.com, a web portal for 45 plus adults. After seven months, was promoted to Vice President to head up the content, editorial, and community groups.

• Managed a team of thirty people to create daily content and produce it for ThirdAge.com

• Oversaw interactivity and online connection for over 20 million visitors monthly and more than 300,000 community members

• Inspired team members to contribute passionately, collaboratively, and with soul

• Created vision to radically enhance the way people connect and interact online

• Managed the creation of Communities 2000, an online learning and revolutionary leadership model

• Collaborated with and managed technical teams to implement content and community vision

• Presented business models and cost-benefit analysis for sales team and revenue generation

• Oversaw site content planning and integration with interactive community elements

• Reinvented content delivery model and site content production process

• Collaborated with and managed technical teams to implement content and community vision

• Managed team of people responsible for delivering online learning center classes

• Managed annual budget of three million dollars

• Spoke at conferences and with major customers about a new way to engage the heart of people online

 

July, 1995 to August, 1999

Manager, Worldwide Employee Communications

Intranet and Communications Strategist

At Silicon Graphics, excelled in communications, marketing, and business development roles.

Responsibilities included global messaging to all employees, and managing Junction, the corporate global Intranet. Also oversaw online content and process integration across internal and external audiences. Worked closely with and managed web and cognitive architects to build next generation intranet communications and web solutions. Managed cross-functional teams related to specific communications and online initiatives. Worked closely with and coached executive team on successful employee communication strategies.

Executive Editor, Junction, Silicon Graphics' Intranet

• Determined strategic direction for global intranet

• Managed evolution and architecture of corporate intranet regarding content and knowledge management

• Advised executives and senior managers about communication to employees Managed daily operations of SGI's intranet gateway

• Oversaw decisions and managed team and pool of external consultants for content creation, production, and distribution

Intranet Communication and Global Messaging Strategist

• Spearheaded a new global communication model integrating journalism principles inside the corporation

• Managed the integration of content and web capabilities into an online environment across diverse audiences

• Drove worldwide information dissemination process

• Led enterprise-wide, cross-functional content management teams

• Created and oversaw messaging processes and guidelines that linked different organizations, eliminated duplication, and created consistency

• Drove corporate-wide web content and technology decisions

• Represented the company, the intranet, and communication strategies to key customers, at conferences and to the press

Worldwide Product Marketing Manager, Silicon Studio

Responsible for comprehensive marketing program and business plan for worldwide training facilities focused on the entertainment vertical market. Strong focus on marketing, sales, and business development functions for Los Angeles and London owned facilities. Also instrumental in establishing worldwide Authorized Training Centers. Oversaw all aspects of efforts to increase revenue in the training centers.

• Created collateral such as catalogs, course schedules, web site, datasheets, course materials, program brochures, and direct mailers

• Managed all conference and event promotion, advertising and public relations campaigns, and internal presentations

• Created and managed telesales and corporate sales program

• Researched, analyzed, and communicated customer needs and feedback

• Created business proposals for training opportunities

• Provided feedback on course materials and content under development

• Oversaw Manufacturer's Release process for all training products

Business Development/Business Planning, Professional Services, Worldwide Customer Service 

Responsible for creating and incubating new vertically-focused professional services. Instrumental in creating customer education business plan to re-engineer the business.

• Created comprehensive business plans for education and vertically-focused services

• Researched, analyzed, and communicated customer needs and feedback

• Uncovered sales opportunities for reps; worked with them to deliver customer presentations and follow up

• Evaluated business plans from prospective training partners

• Led cross-functional teams to introduce new products

• Created Phase Review Process for new product introductions

• Performed ROI calculations for new business opportunities

Fiscal Responsibilities:

• Managed annual budgets of between $1-2 million

• Responsible for quarterly financial performance of training centers

• Set pricing for new product offerings, including professional services, course delivery, licensing, and Authorized Training Center program

 

March, 1994 to July, 1995

Director of Alliance Development

Project Manager

Managed the Agora Digital Marketplace project (a business-to-business online community for new media and creative digital professionals) through evolution from a print published directory to a global Internet-based virtual community. As Project Manager, developed electronic product offerings based on market research and outside-the-box thinking. Vital team member charged with designing, promoting, and selling paradigm-shifting electronic products. Responsible for conceptualizing and creating all marketing materials including brochures, national advertisements, media and press kits, price sheets, and conference materials.

As Director of Alliance Development, managed all outreach for the company, including marketing, public relations, sales, and business development functions. Developed a department sales strategy and managed a staff of three to implement it. Developed a marketing and distribution plan and managed a staff of one to implement it. Developed a content acquisition plan and managed a staff of three to implement it. Oversaw all public outreach and exposure including conference presence, product demos, event hostings, press conferences, and press interviews. At all times, spearheaded and communicated the vision of Agora and the company. In conjunction with the CEO, was the driving energy behind the product.

Built an extensive contact database and managed relations with numerous accounts including major strategic alliances, joint ventures, World Wide Web development projects, and virtual community development projects. Developed corporate contacts for publicity, entertainment, media, and content partners.

 

October, 1989 to January, 1992

President and Founder

Publisher

Conceived and founded a national print publishing firm that produced a newspaper for small governments. Developed the company from a one-person operation to a staff of six. Responsible for all business operations including creating business plans; hiring, firing and motivating staff; accounting and payroll; public relations; and entire newspaper editing, graphics, production and distribution. Self-financed the corporation while seeking investment capital.

Garnered national attention with publication and served on national board of advisors to small communities regarding environmental concerns. Spoke at national conferences for small government leaders.

 

Consultant - 1987 to 1994

Corporate Communications/Marketing/Public Relations/Writing

Developed a freelance business with demonstrated proficiency in corporate communications and promotions. Strong record of successful public relations. Particularly enthusiastic, dedicated and detail oriented. Representative projects include writing feature articles; crafting brochure copy and design; managing production; writing company correspondence; marketing, logo and public image consulting; creating proposals; writing advertisement copy and corporate business plans; newsletter editing, writing, and production.

Squire Publications - March, 1987 to February, 1989

Managing Editor

Responsible for development, from conception to delivery, of two business magazines, one of which was a forty-eight page, four-color, glossy feature publication. Produced polished articles through research and personal interviews. Coordinated all art direction, photography, design, and printing. Managed all aspects of production, including creative design, advertising, proofing, and distribution.

IBM Corporation - March, 1987 to February, 1989

Sales and Marketing Associate

I even wore the blue pin stripe suit, starched white shirt, and little bow tie women wore in those days.